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Make the essential move into e-commerce, powered by the experts you trust at First Citizens.

Still have questions?

Take a look at our most asked questions below!

What is e-commerce?

E-commerce, also known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions. It is the transactional process for online shopping.

Can customers purchase online without a credit card?

Currently, only credit card transactions can be facilitated via easyBiz.

How soon will I receive payment for online transactions?

Once transactions are submitted for settlement, the First Citizens account attached to easyBiz will be credited within 48 business hours.

How do I submit a query?

All queries can be emailed to us or Business Owners can contact 686-1363 to speak to an agent.

How do I sign up for easyBiz?

Business Owners interested in easyBiz can click complete the form above to enter their contact information. Once submitted, an agent will contact you to complete the application process.

Do I need a First Citizens account to use this service?

Yes, once approved a chequing account will be set up at a selected Branch. If a First Citizens business account exists, it can be attached to easyBiz.

What is easyBiz?

easyBiz is a one-stop, e-commerce solution from First Citizens. With easyBiz, business owners will be able to expand their business online, by facilitating quick and easy electronic payments by placing payment buttons directly on their Facebook and Instagram accounts. Additionally, businesses without social media accounts will be able to generate payment links and share with customers via text, email or WhatsApp.

Additionally, with easyBiz business owners will be able to: 1) Automate Invoicing and Accounting
2) Create Digital Stores
3) Manage Products and Inventories
4) Generate Reporting

What documents do I need to register for this service?

To complete the application process, the following documents will be required:
1) Two valid forms of Identification for all directors/partners/sole trader.
2) Completed application form, signed & stamped accordingly.
3) Copies of the business registration documents as outlined below:

For Limited Companies:
Annual Return
Certificate of Registration or Incorporation
Articles of Incorporation including:
Notice of Directors
Notice of Secretary
Notice of Address

For Partnerships:
Business Registration
Partnership Agreement

For Sole Traders:
Business Registration

Make the essential move into e-commerce, powered by the experts you trust at First Citizens.

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